Success Story
How Fòrum Gastronòmic de Girona contracted our onsite service for more than 6,000 attendees.
Highlights fashion show
At the end of the event, we were able to collect data and metrics from attendee activity, access control analytics and onsite services from our Event Management Software that helped to measure the reach of the event.
+6.000
ATTENDEES
+6.469
QR SCANNED
9
TYPES OF TICKETS
3
ACCESS POINTS
How was the gastronomic fair?
The Fòrum Gastronòmic de Girona, organized by Incatis, consisted of three days where the first day access was for all kinds of people and the second and third was for professionals in the sector, in total more than 6,000 attendees were in the Palau Firal de Girona.
In this event, professionals of the gastronomy sector could follow lectures, debates, competitions and culinary demonstrations of the most recognized chefs worldwide.
Finally, the event featured keynote speeches by Joan Roca (Celler de Can Roca), Massimo Bottura (Osteria Francescana) and Mauro Colagreco (Mirazur).
“The registration and accreditation experience at the Girona Forum with more than 6,000 attendees was flawless.
We would trust Meetmaps again without hesitation!”
How did we perform our onsite service?
Onboarding with the client
Meeting to know the needs of the fair and talk about the management and organization of the Fòrum Gastronòmic de Girona.
Venue visit
Organization of a visit to the event venue to better define the access control to the event with the organizers. That is to say, verify the connectivity and energy points, the attendees’ route to the venue, parking and emergency exits.
Recommendation for the use of equipment
Our onsite service managers recommended and advised the organizer to organize the onsite control with a set of necessary materials depending on the volume of attendees present at the event.
Production and set-up of the event
Our Account Managers configured the digital tools necessary for successful access control, configured the registration forms, tickets and personalized badges.
Staff training
Our Onsite Managers trained the personnel hired to manage access control, in addition to verifying the correct use of onsite materials.
Onsite Service
Our Onsite Managers carried out the opening of the doors of the Fòrum Gastronòmic de Girona and ensured the smooth flow of access to the fair.
In addition, our onsite service professionals were present to manage any possible incidents that might arise.
Metrics collection and reporting
Thanks to the use of Meetmaps software, the organizer was able to collect metrics and perform an analysis on the effectiveness of the event production.
Metrics could be tallied on a minute-by-minute basis thanks to the available dashboard.
How did we help the Fòrum Gastronòmic de Girona?
At the Fòrum Gastronòmic de Girona event we devised a complete ticketing solution tailored to their specific needs:
Unique and advanced event access software
Thanks to the use of our EMS they were able to sell both full and day tickets from a single platform, thus adapting the platform to the needs of the organizers.
Reservation of sessions and activities from the registration form
The organizer was able to enable from the registration form the reservation of sessions and activities of interest to each attendee and professional of the gastronomic sector.
Form formats in multiple languages
Thanks to the multi-language capabilities of Meetmaps EMS, the organizer was able to globalize and internationalize the audience attending the event, bringing the information closer to them in a more personalized way.
Easy distribution of discount codes
Thanks to the discount code generation system for the registration form, the organizer was able to easily create different discount code formats.
Reducing queues at the ticket office
By maintaining online sales during the event, optimizing the registration form and setting up an online purchase support point, ticket sales processes were streamlined.
The keys to access control and acreditation in record time
- We worked as a single team with our client from the beginning in order to understand all their needs and concerns and to anticipate contingencies.
- Our Onsite Managers were in charge of evaluating the technical aspects and designing a project with the necessary human and technological resources.
- Before the event, we trained the access staff and explained the protocols defined by our Onsite Managers.
- We followed up during the 3 days of the event; evaluating access control metrics, reporting conclusions and optimizing processes in real time.
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